Terms and Conditions of Use for MatrixCigars.com
Last updated: 26th August 2023
Welcome to MatrixCigars.com. These Terms and Conditions (“Terms”) govern your use of MatrixCigars.com (“the Site”) and any purchase of products offered on the Site. Please read these Terms carefully.
1. Acceptance of Terms
By accessing or using the Site, you agree to be bound by these Terms and all terms incorporated by reference. If you do not agree to these Terms, please do not use the Site.
2. Age Restrictions
To access and use the Site, and to purchase any products, you must be of legal age to purchase tobacco products in your jurisdiction. In many jurisdictions, this is 18 or 21 years of age. By using the Site, you represent and warrant that you meet this requirement.
3. Shipping and Delivery
Currently, MatrixCigars.com only ships products within the European Union. We are constantly exploring opportunities to expand our delivery zones, and as such, this may change in due course. The onus is on the user to check our shipping policy periodically.
4. Contact Information
For any inquiries or concerns related to the Site or these Terms, please contact us via email at info@matrixcigars.com.
5. User Account and Security
To make a purchase on the Site, you may be required to register for an account. You are responsible for maintaining the confidentiality of your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
6. Payment
All prices are listed in the currency shown on the Site. You are responsible for paying all fees associated with your order, including shipping and handling fees. We reserve the right to change the prices of our products at any time on matrixcigars.com
7. Return and Refund Policy
Please refer to our Return and Refund Policy on matrixcigars.com for details about returning products purchased on the Site.
8. Compliance with EU Laws
Our business operations, including the sale of products on the Site matrixcigars.com, are governed by and construed in accordance with EU laws. By using the Site, you acknowledge that you are aware of these laws and will comply with them.
9. Limitation of Liability
MatrixCigars.com shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (a) your access to, use of, or inability to access or use the Site; (b) any unauthorized access to or use of our servers and/or any personal information stored therein.
10. Termination
MatrixCigars.com reserves the right to terminate or suspend your account and bar access to the Site immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users of the Site, us, or third parties, or for any other reason.
11. Changes to Terms
MatrixCigars.com may revise these Terms from time to time. The revised Terms will be effective immediately upon posting on the Site. By continuing to use the Site after changes are made, you agree to be bound by the revised Terms.
12. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with EU laws. Any disputes arising in connection with these Terms shall be resolved in the relevant EU courts.
13. Miscellaneous
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect.