Privacy Policy

Matrix Cigars


This Privacy Policy outlines the practices of Matrix Cigars, its affiliates, and subsidiaries (collectively “”) concerning the collection, use, storage, sharing, and protection of your information acquired from any website (referred to as the “Site”).

Updates to this Privacy Policy may update this Privacy Policy. The latest version will dictate our use of your information and will always be available at Significant changes to the Privacy Policy will be communicated through a notice on the Site and an email to the address we have for you.

Types of Personal Information Collected

While using our Site, may collect details you provide to us when you:

  • (A) Order any products, including premium cigars, on the Site.
  • (B) Provide any personal or contact details.
  • (C) Send emails, forms, or other communications through the Site.
  • (D) Engage with the Site in any manner.

Such details might include name, address, email, phone number, payment data, and other relevant details. Additionally, if you make a purchase on the Site, we might collect further details like billing address, shipping address, date of birth, order date, and payment details.

Technical data, such as device type, browser version, geo-location, IP address, and other related information, may also be collected.

Use of Your Personal Information

Your provided data may be used to:

  • (A) Offer access to the Site and communicate with you.
  • (B) Personalize and enhance our services, content, and advertisements.
  • (C) Detect potential illegal activities or breaches of agreements.
  • (D) Analyze the Site and product performance.
  • (E) Generate reports about user patterns.
  • (F) Compile aggregate data for various purposes.
  • (G) Resolve issues and problems.
  • (H) Verify the age of our customers.
  • (I) Share promotional or marketing information we believe you might find interesting.

Third Parties with Whom Your Data May Be Shared

Your data might be shared with:

  1. Service Providers: Third-party contractors who help operate our Site.
  2. Business Transactions: In cases of mergers, sales, or similar business transactions.
  3. Affiliates: Our subsidiaries and corporate affiliates.
  4. Non-affiliates: Third parties for marketing reasons, except where restricted by law.
  5. Aggregate Information: Aggregate data might be shared with third parties who might be able to associate this data with your personal data.
  6. Legal Obligations: Law enforcement, government agencies, or third parties in cases of legal or regulatory requirements, or if necessary to protect our rights, property, or safety, as well as that of users or others.

Your data might also be exposed in unforeseeable scenarios, such as a security breach.

Do Not Track

While you can adjust your browser to send “do not track” requests, we won’t disable tracking technology on the Site in response to these requests.

Security employs measures to safeguard your data against unauthorized access or loss. However, we can’t guarantee complete security for the information you transmit to

Managing Your Information

Data Retention: We keep your information as long as it’s relevant for our operations. This may include keeping your data for reasons such as legal compliance, fraud prevention, and as stated in this Privacy Policy.

Rights for California Residents: As described under the California Civil Code Section 1798.83, California residents can request details about personal data shared with third parties for direct marketing. Send your yearly request to

Contact Us

For questions or concerns about this Privacy Policy, contact us at